At MowerLift.com, we stand behind the quality of our products. If you’re not satisfied with your purchase, we offer a 30-day return policy to make things right.
✅ Return Eligibility
We accept returns within 30 days of delivery under the following conditions:
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Item is unused, unassembled, and in original packaging
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You have a valid order number or proof of purchase
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The product is in resellable condition
❌ Non-Returnable Items
We cannot accept returns on:
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Used, installed, or assembled items
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Custom-built or special-order products
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Items damaged due to improper handling or installation
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Returns without original packaging or outside the 30-day window
📝 How to Request a Return
To initiate a return:
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Email us at support@mowerlift.com
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Include your order number, reason for return, and photos if applicable
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Our team will review and provide return instructions
📦 Return Shipping
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Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or wrong item shipped)
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We recommend using a trackable shipping method
💸 Refund Processing
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Once we receive and inspect your return, we will notify you
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If approved, a refund will be issued to your original payment method within 5–7 business days
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Original shipping charges are non-refundable
⚠️ Damaged or Defective Items
If your order arrives damaged or defective:
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Contact us within 3 days of delivery
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Provide photos and your order number
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We will arrange a replacement or full refund at no cost to you
📞 Need Help?
For questions regarding returns, exchanges, or product issues, contact our support team:
📧 Email: support@mowerlift.com
📍 Address: 9788 Ferguson Rd, Dallas, TX 75228